Then, click Next. In the Add Account dialog box, click Finish. Under Always use this profile , select the profile name that you used in step 5. Temporarily restore the mailbox to the original server, or move the mailbox to another Exchange mailbox server.
To uninstall one or both updates, follow these steps:. Note If you have a Click-to-Run installation of Office , you can revert to version Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Hi TellenbachStefan , 1. When you first responded to me, you mentioned " it always connected to the "onprem mailbox" address ".
Do you mean that the mailbox will try to connect to the on-premises Exchange Server? Please hold down the "Ctrl" key and right-click the Outlook icon, and use "Test Email AutoConfiguration" to view the specific process that you automatically discovered. For the "Windows credentials manager".
For the frequently used verification method, when we enter the mailbox credentials and click "Remember my credentials". The "Windows credentials manager" that will be stored on the computer. When we log in to the mailbox next time, we do not need to enter our credentials again to log in to the mailbox.
If you clear the cached credentials stored in the "Windows credentials manager", you will need to re-enter your email account and password to log in successfully next time you log in. My main problem is that, when i migrate User A to Office , User B who is still onprem with his mailbox can see the calendar of User A after User B enters his password in a window that pops up, so for User B everything is fine.
Migrated User always see calender from onprem mailboxes. User C who is still also onprem like User B tries to open the calendar of User A and he does not get that Pop Up message to enter his password, so he can not see the calendar of User A until his own mailbox is migrated to Office Is there any change to force Outlook to show this pop up window so that onrem users can enter their password and see migrated calendars? Hi TellenbachStefan ,. Based on my test, after you finished the migration, the Outlook client will receive a pop-up: But you don't have to re-type the credentials.
And the shared calendar stays what it was. What if user C add the calendar manually? If the response is helpful, please click " Accept Answer " and upvote it.
We found a configuration error in our config. The Sharing Policy was not correct configured. We did not thought about that the sharing policy has two connection points - one in the cloud and one onprem on the Exchange Server. After configuring the second end of the Sharing Policy the calendar sharing and visibility works fine. Thank you very much for your help.
The other big problem, that some clients need a new outlook profile after their mailbox is migrated, is still present. After the Outlook message that ZhengqiLou-MSFT shows in his post, some Outlook do not connect to the mailbox that is migrated to the cloud computer was restarted too. When i create a new mail profile for the user with that problem, Outlook connects directly to O and works perfectly. Microsoft does not guarantee the accuracy of this information.
You are migrating the mailboxes from Exchange to Exchange or Exchange You can face the issue that users with Outlook are not connecting to the Exchange Server. I am migrating from Exchange to Office - does this solution work for my situation too? This would really surprise me when a restart of a local Exchange Service would solve this "connecting to the cloud" issue. If not, which means the URLs are still pointing to your on-prem server, then autodiscover would be the cause.
I do not think it is a general autodiscover issue, some Outlook clients connect perfectly to O after the mailbox is moved to the cloud. Do the suggestions above help? Also, please tell us the detailed version of the affected Outlook client. Also, please contact an Office admin in your organization and let him remove your Office account from the shared mailbox and reassign the access license to check if the problem can be solved.
Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. So the problem most likely related to the Outlook client. Also, you can try using the Quick Repair to repair your Outlook client. Thanks for the quick reply. Please note that I am a small business owner, not an IT expert; but, am the administrator of the account. Based on the information we collected, the problem is related to the shared mailbox permission. Please try removing your Office account from the shared mailbox delegation, wait for some time and then giving the permission again.
To protect your privacy, I have sent you a private message to collect it. You can access the private message via this link:. I will give this a shot. The after working for a short period, it has returned to the prior state of not working. Please let us know the results when you have time.
Also, give us a screenshot of the error code for a better understanding. Been working around the clock on a few work projects that are due this week. I hope to have some time to delete my shared accounts. At this point, I can receive the emails from the shared boxes on my laptop; but, still not working on my iPad OWA. Glad to know that you can receive emails in the shared mailbox on your laptop now.
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